Julie L. Elster
“Initially I was hesitant having someone contact a late client on my behalf because I try to build a strong personal relationship with my clients. But I was busy and every day I didn't follow up on the late payment made it that much harder to reach out to them. Six days after I contacted Julie, I had the full payment from my late client. I’m happy I didn't have to put pressure on them and damage the relationship.
Principal - Littlestream Software
Julie is passionate about helping professional services businesses run smoothly.
She's a co-author of The Independent Consulting Manual, a how-to guide for running a solo consulting practice.
She has been featured in a cover article NYPost Business.
She's spoken in three countries on the topic of customer service, client onboarding, and accounts
Experience & Education
- Corporate Return Analyst, Medline Industries, Inc.
- Claims Returns Coordinator, Pactiv, LLC (2010-2014)
- Customer Account Manager, Pactiv, LLC (2006-2010)
- Front Desk Supervisor, Double Tree by Hilton
- Northern Illinois University, BA in History
Video Presentations by Julie Elster
She's spoken in three countries on the topic of customer service, client onboarding, and accounts receivable management.